The language pair
Different language combinations require different expertise and availability. Identify both the source and target language in your enquiry.
The subject and length
A short general letter and a lengthy technical contract have different requirements. Share the complete source so the team can assess the actual work.
Formatting and source quality
Editable files, clean scans, tables and complex layouts can change the amount of preparation required. Tell the team which output format you need.
The required delivery time
For urgent work, share the deadline early. Availability should be confirmed before making plans that depend on the translation.
The supporting requirements
If the receiving organisation asks for certification or a particular submission format, include that requirement in the quote request.